Public Holidays... Not for a Vet Nurse

Admin Team

Heidi is one of our longest standing staff members. Things started casually and progressed very quickly. She has become accustom to being called into work for emergencies in the middle of her days off. But it is obvious by her time with Yass Valley Veterinary that she loves her job and wouldn't change it for the world! 

I remember my job interview at YVV very well.. I hobbled in on crutches and was immediately directed to the morning tea room and poured a cup of tea. It was a very informal chat to say the least but I knew straight away that I wanted to be part of the team. 

Growing up with a mixture of pets and livestock, I always felt that helping animals was what I was meant to do and sure enough, a few days later I got the call that I was the successful applicant and was to start the following week. Which made my first official day at Yass Valley Veterinary the same day as my 18th birthday! 

Being a vet nurse isn’t just a job-it’s a way of life. Many special occasions/ public holidays get interrupted by animals not realising it’s meant to be a day off for us!!
For example.. 
My birthday- got called in for a caesarean. 
Easter- Dog badly hurt itself when it fell off the back of a truck.
Mother’s day dinner- had to assist with a horse transport truck fire on the high way. 
Taking my father for surgery- had to help out with a horse that had fallen down on the float on the way over.
Christmas- Cat bitten by a snake. 
And one time I was in the middle of a friend’s wedding rehearsal when I got the call to head in to work for an emergency. 
The list goes on and on and it’s the same for all of our other dedicated staff. I guess my first official day on the job should have been a pretty good indicator of how my life was about to change!

I have met so many lovely clients and their pets over the years I feel privileged to be part of their lives. I have seen clients and their pets and their best and their worst, at all hours of the night and day whether it be for a simple stitch up of a wound, assisting with a caesarean or a late night calving. 
People often ask why I have stayed at Yass Valley Veterinary for so long. Making a genuine difference in the lives of our clients and patients is an amazing experience. 
Knowing that at the end of the day you have helped out a distressed patient, an anxious client, saved a life, helped with bringing new life into the world or just meeting a new puppy and its excited family is what gets me out of bed everyday. I also tell them it helps that I work in an amazing team, with lovely clients and their wonderful animals- and of course, it really is the best job in the world! 

By Admin Team • September 30, 2026
Is your dog or cat easily spooked? Learn how to recognise signs of anxiety in pets, common triggers, and ways to help your pet feel calmer and more secure.
By Admin Team • September 30, 2026
Knowing what to do when your pet is injured or becomes unwell can make a stressful situation feel a little more manageable. While first aid is never a substitute for veterinary treatment, knowing the basics can help you keep your pet safe while you arrange professional care. From bleeding and injuries to seizures, heat stress and toxin ingestion, understanding what to do and what not to do can be invaluable in an emergency. At Yass Valley Veterinary , we’re here to help you understand when your pet needs immediate veterinary attention and how you can provide safe first aid while getting them to the clinic. What to Do in a Pet Emergency The first priority in any emergency is to stay calm and assess the situation. If it is safe to do so: Move slowly and calmly. Keep the environment quiet. Minimise handling. Use a towel or blanket as a barrier if you need to protect yourself. Keep your hands away from your pet’s mouth. Transport your pet to a veterinary clinic as soon as it is safe to do so. Remember: if you’re unsure, treat the situation as an emergency and contact your vet. Check Your Pet’s ABCs In a serious emergency, start by checking your pet’s: Airway: Can air get in? Breathing: Is air moving? Circulation: Is blood flowing? If your pet is having difficulty breathing, has collapsed, is unresponsive, or has pale, white or blue gums, they need immediate veterinary attention. What to Do for Common Pet Emergencies Different emergencies require different first aid responses. Here are some serious situations to be aware of. Wounds and Bleeding If your pet is bleeding: Stay calm. Gently clean the wound with water or saline if appropriate. Apply firm, constant pressure using a clean towel, pad or bandage. Secure the dressing if possible. Seek veterinary treatment. Avoid repeatedly removing the bandage to check the wound, as this can disturb the clot and cause bleeding to start again. If bleeding is severe or uncontrollable, seek emergency veterinary care immediately. Hit by a Car or Other Trauma A pet involved in a road accident or other significant trauma should be assessed by a veterinarian, even if they appear to be okay. First, make sure the scene is safe. Check their ABCs and, if there is bleeding, apply firm, constant pressure. If you need to move your pet, use a blanket or flat surface to support their whole body. Keep their body as straight as possible and support the spine. Do not twist or bend their body, and don’t assume they are okay simply because they appear calm or are able to walk. Transport them to a veterinary clinic immediately. Seizures If your pet has a seizure: Move nearby objects away to help prevent injury. Keep the environment quiet. Time the seizure if you can. Keep your hands away from their mouth. Do not try to restrain them. Once the seizure has stopped, keep your pet calm and arrange veterinary assessment. An active seizure is considered an emergency and requires immediate veterinary attention. Heat Stress and Heatstroke Heat stress can become life-threatening quickly, particularly in hot weather. If your pet is showing signs of heat stress: Move them into shade or indoors. Turn on fans or air conditioning. Get them off hot surfaces such as bitumen or sand. Wet their body with cool water. Keep them calm and limit stimulation. Transport them to a veterinarian. Never leave a pet in a hot car, even for a short period, and don’t wait to see whether they improve before seeking veterinary care. Suspected Toxin Ingestion If you think your pet has eaten or been exposed to something potentially toxic, act quickly. If it is safe: Remove any remaining toxin from their mouth. Identify what they have been exposed to. Bring the packaging or take a photo of the product if possible. Estimate how much they may have consumed (even an approximate amount can be useful). Wear gloves if necessary. Transport your pet to a veterinary clinic immediately. Do not make your pet vomit at home unless specifically instructed to do so by a veterinary professional, and don’t wait for symptoms to appear. When Should I Take My Pet to the Vet? Knowing how urgent your pet’s condition is can be difficult. As a general rule, if you’re unsure, it’s safest to seek veterinary advice. Go to the Vet Immediately Seek emergency veterinary care if your pet has: Difficulty breathing Collapsed or is unresponsive An active seizure Pale, white or blue gums Severe or uncontrollable bleeding Been hit by a car or experienced significant trauma Rapid abdominal swelling or suspected bloat A suspected snake bite or toxin ingestion Signs of paralysis or suspected paralysis tick Extreme heat or cold exposure Seek Veterinary Treatment as Soon as Possible Your pet should also be assessed promptly for: Weakness or altered consciousness Pale gums Severe pain Toxin ingestion Difficulty or inability to urinate Severe dehydration Generalised weakness Persistent vomiting Wounds Neurological signs Even seemingly minor symptoms can sometimes indicate an underlying problem, so if you’re concerned about your pet, contact your veterinary team. How to Safely Handle an Injured or Frightened Pet An injured or frightened pet may behave differently from normal, even if they are usually friendly. Pain and fear can cause pets to bite or scratch. Approach slowly and calmly and speak softly to help reassure them. Avoid direct face-to-face contact and watch for warning signs such as growling, a stiff body or wide eyes. A towel, blanket or jacket can be used as a barrier to help protect you while handling your pet. Keep your face away from their head and avoid putting your hands near their mouth. If it is safe to do so, temporary restraint may help. For dogs, a towel or lead can be used as a makeshift muzzle, but never muzzle a dog if their breathing is compromised or they are vomiting . Cats can be gently wrapped in a towel to help minimise movement. Only move your pet when necessary, such as if they are in immediate danger. If you do need to move them, support their whole body, particularly the spine and limbs. What to Include in a Pet First Aid Kit Having a pet first aid kit at home and when travelling can help you respond quickly to minor injuries while arranging veterinary care. Consider including: Towels Two leashes Pillowcase Sanitary pad or nappy Bandage or pet first aid kit Scissors Bottle of water Plastic bags Gloves Notepad and pen Cling wrap (optional) Keep your first aid supplies somewhere easy to access so you aren’t searching for them during an emergency. Remember: First Aid Isn’t a Substitute for Veterinary Care Pet first aid is about keeping your pet safe and providing basic support while you arrange professional treatment. It shouldn’t delay a veterinary assessment when your pet is seriously injured or unwell. In an emergency, fast is good, but calm is better . Simple actions can make a difference, but getting your pet to a veterinarian as soon as it is safe to do so is the priority. FAQs: Pet First Aid 1. What should I do if my pet is injured? Stay calm, minimise handling and assess their airway, breathing and circulation. If there is bleeding, apply firm, constant pressure with a clean towel, pad or bandage. Seek veterinary treatment as soon as possible. 2. Should I make my dog vomit if they eat something toxic? No. Do not make your pet vomit at home unless specifically instructed by a veterinary professional. Identify what they have ingested, bring the packaging or a photo if possible, and seek veterinary care immediately. 3. What should I do if my pet has a seizure? Move objects away to prevent injury, keep the environment quiet and time the seizure if possible. Don’t restrain your pet or put your hands near their mouth. An active seizure requires immediate veterinary attention. 4. What are the signs of a pet emergency? Difficulty breathing, collapse, an active seizure, pale or blue gums, severe bleeding, significant trauma, rapid abdominal swelling, suspected toxin ingestion, suspected snake bite, paralysis and extreme temperatures are all reasons to seek immediate veterinary care. 5. Should I have a pet first aid kit at home? Yes. Keeping basic supplies such as towels, bandages, gloves, scissors and water readily available can help you respond to minor injuries and emergencies while arranging veterinary care. Be Prepared for a Pet Emergency You can’t always prevent an accident or illness, but being prepared can help you respond calmly when your pet needs you most. Save your veterinary clinic’s phone number, keep a pet first aid kit accessible and familiarise yourself with the signs that require immediate veterinary attention. If you’re ever unsure about your pet’s health or an injury, contact Yass Valley Veterinary for advice or seek veterinary care. 📞 Call us today to speak with our veterinary team about your pet’s health and wellbeing.
By Admin Team • August 4, 2026
The pet wellness program designed to keep your pets happy and healthy all year round. At Yass Valley Veterinary, we’re excited to introduce Supertails, the pet wellness program designed to make it easier (and more affordable) to keep your pets happy and healthy all year round. What is Supertails? Supertails is a simple monthly membership that gives you unlimited vet consults plus discounts on everyday services and preventative care. It’s all about providing peace of mind, affordability, and the very best care for your furry family members. Why Join Supertails? Unlimited vet consults – no extra cost for those “just in case” visits. Exclusive member discounts on routine services like dental, desexing, and vaccinations. Peace of mind knowing you can prioritise your pet’s health without worrying about the bill. Better preventative care with regular visits that catch issues early. Supertails makes it easier to say “yes” to the care your pet deserves.