Public Holidays... Not for a Vet Nurse

Admin Team

Heidi is one of our longest standing staff members. Things started casually and progressed very quickly. She has become accustom to being called into work for emergencies in the middle of her days off. But it is obvious by her time with Yass Valley Veterinary that she loves her job and wouldn't change it for the world! 

I remember my job interview at YVV very well.. I hobbled in on crutches and was immediately directed to the morning tea room and poured a cup of tea. It was a very informal chat to say the least but I knew straight away that I wanted to be part of the team. 

Growing up with a mixture of pets and livestock, I always felt that helping animals was what I was meant to do and sure enough, a few days later I got the call that I was the successful applicant and was to start the following week. Which made my first official day at Yass Valley Veterinary the same day as my 18th birthday! 

Being a vet nurse isn’t just a job-it’s a way of life. Many special occasions/ public holidays get interrupted by animals not realising it’s meant to be a day off for us!!
For example.. 
My birthday- got called in for a caesarean. 
Easter- Dog badly hurt itself when it fell off the back of a truck.
Mother’s day dinner- had to assist with a horse transport truck fire on the high way. 
Taking my father for surgery- had to help out with a horse that had fallen down on the float on the way over.
Christmas- Cat bitten by a snake. 
And one time I was in the middle of a friend’s wedding rehearsal when I got the call to head in to work for an emergency. 
The list goes on and on and it’s the same for all of our other dedicated staff. I guess my first official day on the job should have been a pretty good indicator of how my life was about to change!

I have met so many lovely clients and their pets over the years I feel privileged to be part of their lives. I have seen clients and their pets and their best and their worst, at all hours of the night and day whether it be for a simple stitch up of a wound, assisting with a caesarean or a late night calving. 
People often ask why I have stayed at Yass Valley Veterinary for so long. Making a genuine difference in the lives of our clients and patients is an amazing experience. 
Knowing that at the end of the day you have helped out a distressed patient, an anxious client, saved a life, helped with bringing new life into the world or just meeting a new puppy and its excited family is what gets me out of bed everyday. I also tell them it helps that I work in an amazing team, with lovely clients and their wonderful animals- and of course, it really is the best job in the world! 

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At Yass Valley Veterinary we’ve always believed that our people are our greatest asset. That’s why we’re thrilled to announce that we are officially certified as a Great Place To Work™ by Great Place To Work® Australia New Zealand Pty Ltd. This prestigious certification reflects the dedication of our team members and the positive workplace culture we strive to cultivate every day. So, what does it take to be recognised as a Great Place To Work™? According to Great Place To Work®, it’s all about fostering an environment where employees trust their leaders, take pride in their work, and enjoy collaborating with their colleagues. This recognition is not just about perks or benefits; it’s about the overall employee experience being consistently positive for everyone, regardless of their role or location within the organisation. Our journey to certification was a collaborative effort involving all our team members. Through surveys and feedback, our team members provided invaluable insights into our leadership, culture, performance, and overall employee experience. Their voices helped shape our understanding of what makes Yass Valley Veterinary a great place to work. We are immensely proud to receive this certification, knowing that it reflects the genuine experiences of our team members. It’s a testament to our commitment to creating a workplace where everyone feels valued, supported, and empowered to do their best work every day. At Yass Valley Veterinary, we understand that a positive workplace culture isn’t just good for our team members; it’s also good for business. That’s why we’re dedicated to using tools like Emprising®, Great Place To Work®’s culture management platform, to continually assess and improve our workplace culture. By leveraging data-driven insights, we can make informed decisions that benefit both our team members and our organisation as a whole. Being recognised as a Great Place To Work™ is not just an achievement; it’s a responsibility. It inspires us to continue striving for excellence in everything we do, knowing that our efforts contribute to building a better world for our team members and the communities we serve. We’re honoured to join the ranks of other certified Great Place To Work® companies and look forward to continuing our journey of creating a workplace where everyone can thrive. Thank you to our incredible team members for their dedication, passion, and commitment to making Yass Valley Veterinary a truly great place to work. Together, we’re building a brighter future for all. Here’s to many more successes ahead!
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